Frequently Asked Questions
Find answers to common questions about Unfollow.io. Can't find what you're looking for? Contact us.
About Unfollow.io
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What is Unfollow.io?
Unfollow.io is a web service that helps you track who unfollowed you across multiple social media platforms including Twitch, Bluesky, X (formerly Twitter), YouTube, Trovo, and VKontakte. It also shows you who's not following you back.
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Which social media platforms do you support?
We currently support Twitch, Bluesky, X (formerly Twitter), YouTube, Trovo, and VKontakte (VK). We are continuously adding more platforms based on user requests.
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What's the difference between unfollowers and "not following back"?
Unfollowers are people who previously followed you but have since stopped following. "Not following back" shows people you follow who don't follow you in return. Both features help you manage your social media presence effectively.
Pricing & Billing
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How much does Unfollow.io cost?
Unfollow.io costs €19 per month. We offer a 7-day free trial with no credit card required so you can try the service before committing.
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Is there a free trial?
Yes! We offer a 7-day free trial with no credit card required. You can connect your social accounts and start tracking unfollowers immediately.
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How do I cancel my subscription?
You can cancel your subscription at any time from your billing settings page. Your access will continue until the end of your current billing period.
Features & Usage
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Will this show me unfollows that happened before I signed up?
No. You will only see unfollows which occurred after you signed up and connected your social network account. We start tracking from the moment you connect.
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How often does Unfollow.io check for unfollowers?
We check your connected accounts regularly throughout the day to detect new unfollowers as quickly as possible. The exact frequency depends on each platform's API limitations.
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Can I connect multiple accounts from the same platform?
Currently, you can connect one account per platform. If you need to track multiple accounts, please contact us to discuss your needs.
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Can you add support for other social networks?
Yes! Send your platform requests to contact@unfollow.io and we will consider adding support. We prioritize platforms based on user demand.
Security & Privacy
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Is my password safe when I connect my social accounts?
Yes, absolutely. We never see your password. We use OAuth, an industry-standard protocol that allows you to authorize Unfollow.io to access your follower data without sharing your password. You can revoke access at any time from your social network's settings.
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How do I delete my account?
To delete your account, sign in and click the "Delete My Account" button at the bottom of your settings page. Alternatively, contact us at contact@unfollow.io and we'll handle it for you.
Ready to start tracking your unfollowers?
Start your free trial